# Website Chat Built on Your Content | Content Cucumber

> Content Cucumber sets up and runs a chat on your website that answers from your own content and sends every lead to HubSpot.

*Source: [https://contentcucumber.com/website-chat/](https://contentcucumber.com/website-chat/)*

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## A chat for your website, set up and run by Content Cucumber (Website Chat)

Your visitors have questions your content already answers. Our chat finds the answer, links the page it came from and sends the visitor's name and email to HubSpot.

We load your content, connect HubSpot, install it and send you a report each month. Built on [RequestDesk](https://requestdesk.ai/solutions/website-chat), our AI platform.

## Why visitors leave with their question

#### The answer is buried.

It sits on a page three clicks from where the visitor landed.

#### Contact forms sit empty.

A visitor with one question rarely fills out a form to ask it.

#### Generic chatbots guess.

A bot trained on the open web answers about someone else's product.

#### Nobody reads the questions.

The things visitors ask are a content plan, and they disappear.

## From your content to a live chat

## From your content to a live chat

#### We load your content.

Pages, posts, episodes and docs go into the chat's knowledge base.

#### We connect HubSpot.

Names and emails land in your HubSpot form, tagged to the chat.

#### You paste one line.

One script tag works on WordPress, Astro, Magento and plain HTML.

#### We report monthly.

Messages, leads and the questions your content did not answer, with topics to write next.

## Pricing

#### Setup

*Price: $500 one time*

#### Starter

*Price: $99 a month per site*

#### Growth

*Price: $249 a month per site*

## Feed it what you already publish

The chat runs on the RequestDesk knowledge base, a retrieval system. Before the model writes a word, it searches your knowledge collections and answers only from what it finds. Each collection fills from its own source, and the chat reads the ones you pick.

#### Your website

We crawl the pages you list or your whole sitemap.

#### WordPress

Posts and pages sync from your site, and new posts come in with each incremental sync.

#### Shopify

Products and collections sync from your store through the RequestDesk Shopify app.

#### RSS feeds

Blogs, podcasts and news feeds are checked on a schedule, and new items are added as they publish.

#### Documents

PDF, Word, PowerPoint, Excel, CSV and text files, uploaded once or replaced when they change.

#### Live records

Some answers read straight from RequestDesk records. On Talk Commerce the episode count and the latest episodes come from the episode list, so a new episode shows up the day it publishes.

## Website Chat questions

### Which AI model runs the chat?

Amazon Nova Micro on AWS Bedrock, a small, fast model chosen for short answers.

### Does it make things up?

It answers from your content and links the source. The widget tells visitors that AI answers can be wrong and to check the linked sources.

### What counts as a message?

One visitor question and the answer to it.

### What happens at the monthly limit?

The daily cap keeps the chat inside your plan. A site that keeps reaching it moves up to Growth.

### How does the chat stay current?

Each source updates on its own. WordPress syncs new posts, RSS feeds are checked on a schedule, and live records are read at the moment a visitor asks.

### Can one chat read more than one source?

Yes. Each source fills its own knowledge collection, and you pick which collections the chat searches.

### Do I need HubSpot?

No. Without HubSpot the leads stay in the chat log.

### Can a visitor reach a person?

A handoff to HubSpot live chat is planned for the next release.

### Who writes the content the chat answers from?

Your existing content to start. The monthly report lists what visitors asked that your site does not answer, and Content Cucumber writers can fill those gaps.

## Put Website Chat on your site

Tell us your site and we will show you the chat answering from your own pages.